PRIVACY POLICY

UNDERTOUCH – TÊXTEIS, UNIPESSOAL, LDA, hereinafter referred to as Undertouch, is responsible for the website www.undertouch.com and undertakes to guarantee the privacy of personal data collected and/or transmitted online. The security and privacy of user data are aspects that are of crucial importance to Undertouch. Please read the following text to understand and acknowledge how the information you provide will be handled by Undertouch. Undertouch reserves the right to change its privacy policy, so we recommend that you read this document regularly. These texts faithfully reproduce the privacy policy followed by the Undertouch website.

DATA PROTECTION CONTACT INFORMATION

In accordance with the General Data Protection Regulation (GDPR), Undertouch should be considered as independent data controllers responsible for the information recorded about you as a customer, visitor to this website, etc. Contact information is available at:
UNDERTOUCH – TÊXTEIS, UNIPESSOAL, LDA
Rua Pedro Álvares Cabral
4835-091 Guimarães
Portugal
NIPC: 508 455 120
E-mail: geral@undertouch.com

SECURITY AND CONFIDENTIALITY

In this document, you will find answers to the following questions:

  • What information is collected about readers?
  • Which entity is responsible for collecting the information?
  • How is the information collected used?

What information is collected?

To contact Undertouch, it is necessary to collect some information about the user. This data is collected when the message is sent to Undertouch. The information collected is necessary to verify the user’s identity. The provision of the data requested when sending the message to Undertouch is mandatory for the user to communicate with Undertouch.

Which entity is responsible for collecting the information?

Undertouch is solely responsible for the collection of personal data carried out on the Undertouch website. Undertouch does not collect your personal data on this website unless you voluntarily provide it when you use our online form to send us a request for information, contact us, or make a complaint. In this case, the data collected lawfully in this form is subject to use and computer processing by our company for the purpose of ensuring the provision of information requested by the digital channel to individuals and companies. By pressing the send button, the user, as the owner of the information, grants us permission to process the data for the purposes indicated above. Under the terms of the Data Protection Regulation (EU) 2016/2016, data subjects are guaranteed the right to access, rectify, update, or delete their personal data at any time, as well as the right to object to the processing thereof. Any request to consult, update, or remove your personally identifiable information can be made by sending an email to geral@undertouch.com, indicating “consultation, alteration, or removal of personal data” in the subject line.

How is the information collected used?

The information collected will only be used to respond to any questions submitted by users of the Undertouch website: With regard to the collection and use of technical information, please note that this website uses session cookies, which only record technical information relating to visits to this website (date and time of visit; pages visited and documents downloaded; type of Internet browser used by the visitor and the respective operating system used; the visitor’s IP (Internet Protocol) address). No information is collected that could be used to identify visitors to the website. Technical information will only be used for statistical purposes. Association affiliated with CICAP, headquartered at Rua Damião de Góis, 31, Loja 6, 4050-225, Porto, Portugal, and website www.cicap.pt If you have any questions about any of the points presented here, please contact us by email at geral@undertouch.com.